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Governor’s Conference on Tourism
Accentuates the Positive
By Jim Schaefer
Executive Director
Custer Country Tourism Region
The theme of the 2008 Governor’s Conference on Tourism and Recreation in West Yellowstone on April 17 and 18
was Finding a Niche.
Representatives from Montana’s six Travel Regions and 11 Convention and Visitor Bureaus (CVBs) along with
owners and operators of tourism businesses and non-profits gathered together to
get updates on travel trends and what to expect in the future. Speakers offered
advice on topics such as developing a “brand” for Montana tourism and how to use the web to spread the word about the
attractions the state offers.
Eco- and Geo- tourism were overriding topics during this year’s conference. The terms refer to the practice of using the geographical nature
of Montana to attract visitors, while also striving to maintain the unique
qualities that make the state desirable to tourists. One of the main goals is
striking a delicate balance between preserving the beauty and pristine nature
of Montana while upgrading the amenities we offer tourists, who are expecting
both breath-taking views and great places to shop and unwind. These two
qualities can both be attained with thoughtful planning, according to many of
the featured speakers.
Governor Schweitzer, who was not originally scheduled to attend, was able to
adjust his schedule to address the 440 assembled attendees at the Friday
morning session. While congratulating Montana’s tourism industry for meeting the goals he set forth at the 2006 Conference, he
issued a challenge to increase visitation and economic impact even more over
the coming years.
At the Friday luncheon, first lady Nancy Schweitzer and Montana Department of
Transportation Administrator Jim Lynch presented Mrs. Schweitzer’s Math and Science initiative. One aspect of the initiative is the placement of
informational signs along major roadways in Montana that point out unusual and
important geological and geographical aspects of Montana’s landscape. The effort also includes a school outreach program, trading cards
with facts about Montana’s varied geology for elementary school children and brochures that catalogue the
locations of the kiosks.
One of the topics discussed was the decreasing number of children who are
getting access to the outdoors. Dr. Cheryl Charles presented a program titled “No Child Left Indoors,” which outlined her efforts to encourage children nationwide to experience
nature first-hand through programs that engage them in outdoor activities,
field trips to nature centers and wildlife study areas and other activities
that would give children hands-on experiences with nature. According to Dr.
Charles, children today are often over-protected due to unreasonable safety
concerns. As a result, many of today’s children are in danger of growing up with no appreciation for nor connection
with nature. According to her, if a child is not exposed to nature by the time
they are 7 years old, creating these connections is unlikely to occur.
One question that arose at the Conference was how to create the amenities today’s travelers expect while on vacation while still maintaining the basic ambiance
of the state. The answer is to use existing structures with an eye to as little
change in character as possible or building new structures that blend in with
the existing architecture of an area. This will address the needs of the
tourist who expects to experience the wild and scenic wonders of the state,
then return to higher-end comforts such as spas, massage services and even
pedicures.
Overviews of tourism trends in Asia were presented by Montana Trade
Representatives Mei Mei Wang of Taipei, Taiwan, and Mako Kamaguchi, of
Kumamoto, Japan. Both representatives brought news of changing trends among
Asian visitors, away from the traditional guided bus tours to more
individualized trips that include fly-drive vacations to working ranches, Bed
and Breakfast Inns, and National Parks. According to both Wang and Kamaguchi,
inquiries to travel agencies in these markets about such trips are up
dramatically.
Pam Gosink, Marketing Program Manager for Travel Montana, the European market
also offers growing prospects for Montana. At the Rocky Mountain International
Roundup in Casper, Wyoming in early April, over 40 tour operators from seven
foreign countries were represented. The weakened U.S. dollar has suddenly made
travel to America much more affordable to Europeans, many of whom have already
been to either coast and who now want to experience adventures in the western
U.S. Gosink said, “Bookings by Europeans for trips to places in Montana, South Dakota, Idaho and
Montana are up as much as 55 percent. This bodes very well for tourism-related
businesses in our region over the next several years.”
Other seminars included “The Power and Pitfalls of the Internet,” “Follow the Money: How to Get Your Share Of The Tourism Dollar,” and “Understanding the Montana Visitor-statistics from Montana Tourism and Recreation
Research-MSU.” For more information, go to itrr.umt.edu.
The Governors Conference is also the occasion for announcing the winners of the
Governor’s Tourism Awards. The most eagerly-awaited of these is the Tourism Person of the
Year recipient. This year the award was presented to Mary Sue Costello,
Executive Director of the West Yellowstone CVB. As noted in her letter of
nomination, “She has quietly and steadily dedicated herself to the tourism industry in her
community, region and the state overall for the past 25 years.” According to Stan Ozark, Tourism Advisory Council member from Glasgow, MT and
emcee of the awards banquet, she is credited with having “… immeasurable qualities that are integral to a tourism leader — perceptive vision, persistent dedication, and unerring work undertaken each
day.”
Awards for Tourism Partnership of the Year went to the West Yellowstone Winter
Trails Association and “Tourism Event of the Year” was awarded to Ft. Benton’s annual Summer Celebration. The next Governor’s Conference on Tourism and Recreation will be held in Helena, MT. The dates are
to be announced.
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